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Support
Last updated: September 1, 2026
FormLens is built by one person, so you write to the person who makes it. Most messages get a reply within two days.
Contact
Email: [email protected] — include your device model and iOS version if it's a bug report.
Quick answers
- Your workout videos never leave your phone. FormLens reads joint positions on the device and sends only those numbers for coaching — never the video, never a photo.
- Subscriptions are handled by Apple. Manage, cancel, or request a refund from your Apple ID settings or reportaproblem.apple.com.
- Restore purchases from Settings → Subscription → Restore Purchases.
- Delete your account and synced data from Settings → Account → Delete Account — no email needed.
- Analyses use the free credit once per calendar month; Pro removes the limit.
Policies
Privacy Policy: https://formlensapp.com/privacy
Terms of Use: https://formlensapp.com/terms