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Support

Last updated: September 1, 2026

FormLens is built by one person, so you write to the person who makes it. Most messages get a reply within two days.

Contact

Email: [email protected] — include your device model and iOS version if it's a bug report.

Quick answers

  • Your workout videos never leave your phone. FormLens reads joint positions on the device and sends only those numbers for coaching — never the video, never a photo.
  • Subscriptions are handled by Apple. Manage, cancel, or request a refund from your Apple ID settings or reportaproblem.apple.com.
  • Restore purchases from Settings → Subscription → Restore Purchases.
  • Delete your account and synced data from Settings → Account → Delete Account — no email needed.
  • Analyses use the free credit once per calendar month; Pro removes the limit.

Policies

Privacy Policy: https://formlensapp.com/privacy

Terms of Use: https://formlensapp.com/terms